Account recovery and online reputation help in Zurich
For executives, founders, creators and brands in Zurich: hacked and disabled accounts, impersonation, scam ads using your face, Meta Business takeovers and harmful search results — handled discreetly through each platform’s official process, in English or German. Free pre-analysis, never your password.
01 / What we handle in Zurich4
What we handle in Zurich
02 / How we work4
How we work
- No passwords, everWe never ask for your password or verification codes. Identity checks are done by you, on your own device.
- Official routes onlyEvery case runs through the platform’s own appeal, report and verification processes. We claim no insider access.
- Free pre-analysis firstWe tell you honestly whether a case is realistic. If it is not, we say so and decline it.
- Terms before workScope and price are agreed in writing before anything starts. No outcome is guaranteed — the platform decides.
03 / Reporting in Switzerland3
Reporting in Switzerland
- Federal Office for Cybersecurity (BACS/NCSC)Report cyber incidents, phishing and online fraud with the federal reporting form.
- Cantonal policeA criminal complaint is filed with the police of your canton.
- FDPIC — data protectionUnder the revised Federal Act on Data Protection (in force since September 2023), concerns about personal data go to the Federal Data Protection and Information Commissioner.
An official report rarely restores an account by itself — the platform decides. It supports your case with the platform and your bank.
04 / Frequently asked questions4
Frequently asked questions
Do you work with clients in Zurich?
Yes. We work with clients in Zurich remotely, by WhatsApp, email, Instagram or Telegram.
Do we need to meet in person?
No. Everything runs remotely; identity checks such as a video selfie are done by you on your own device.
Where do I report a hacked account in Zurich?
Report cyber incidents to the Federal Office for Cybersecurity (BACS/NCSC); a criminal complaint goes to the Zurich cantonal police (Kantonspolizei Zürich). Recovering the account itself still goes through the platform.
Will you ask for my password?
Never. We do not need your password or verification codes at any stage.