Account recovery and online reputation help for clients in Switzerland
For executives, founders, creators and brands in Zurich, Geneva, Basel, Lugano and across Switzerland: disabled and hacked accounts, impersonation, scam ads using your face and harmful search results — worked through each platform’s official process, in English, German, French or Italian, with a free pre-analysis first. Since 2016, 2,000+ cases handled.
01 / Who we work with4
Who we work with
- Executives and foundersWhen an account tied to your name or company is disabled, hacked or impersonated, we prepare and file the case through the platform’s official route — quietly, with nothing posted in public.
- Creators and public figuresDisabled profiles, lost verification, impersonation and fake accounts using your photos, handled through each platform’s own appeal and report channels.
- Brands and businessesBusiness Manager and ad account access, hacked brand pages, trademark-based username and impersonation reports, and Google Business Profile issues.
- Private clients and familiesHacked accounts, leaked personal information and harmful search results — treated with discretion, and never with your password.
02 / What we handle6
What we handle
- Hacked account recoveryEmail or phone changed, two-factor switched on by the attacker
- Instagram account recoveryDisabled, suspended or banned profiles
- Facebook & Business ManagerDisabled profiles, pages and ad accounts
- Impersonation & fake accountsFake profiles and scam ads using your name or face
- Google results & Business ProfileOutdated or harmful results, suspended business profiles
- Verification adviceMeta Verified and notability-based verification
- Clients in Zurich
- Clients in Geneva
- Executive & VIP protectionOngoing impersonation checks, takedowns and incident response
03 / Reporting in Switzerland3
Reporting in Switzerland
- Federal Office for Cybersecurity (BACS/NCSC)Report cyber incidents, phishing and online fraud with the federal reporting form.
- Cantonal policeA criminal complaint is filed with the police of your canton.
- FDPIC — data protectionUnder the revised Federal Act on Data Protection (in force since September 2023), concerns about personal data go to the Federal Data Protection and Information Commissioner.
An official report rarely restores an account by itself — the platform decides. It supports your case with the platform and your bank.
04 / How we work4
How we work
- No passwords, everWe never ask for your password or verification codes. Identity checks are done by you, on your own device.
- Official routes onlyEvery case runs through the platform’s own appeal, report and verification processes. We claim no insider access.
- Free pre-analysis firstWe tell you honestly whether a case is realistic. If it is not, we say so and decline it.
- Terms before workScope and price are agreed in writing before anything starts. No outcome is guaranteed — the platform decides.
Everything runs remotely — by WhatsApp, email, Instagram or Telegram — in English and eight other languages.
05 / Frequently asked questions5
Frequently asked questions
Do you work with clients in Switzerland?
Yes. We work with clients across Switzerland remotely, in English, German, French or Italian, by WhatsApp, email, Instagram or Telegram.
Can you guarantee my account comes back?
No one honestly can. Access is restored by the platform. After a free pre-analysis we tell you whether your case is realistic, and decline it if it is not.
Will you ask for my password?
Never. We do not need your password or verification codes at any stage. Identity checks such as a video selfie are done by you.
Where do I report a hacked account in Switzerland?
Cyber incidents to the Federal Office for Cybersecurity (BACS/NCSC); a criminal complaint to your cantonal police. Recovering the account itself still goes through the platform.
Do EU rules such as the DSA help me in Switzerland?
Switzerland is not in the EU, so the DSA does not give Swiss residents its rights directly. Platforms’ own appeal routes still apply, and Swiss data protection law gives you a right to your data.