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Privacy Policy

Your privacy matters to us. This policy explains how your information is collected, used, passed on and protected when you use Efe Recovery Services.

Last updated: November 8, 2026

01/ 09On this page
  1. 01Overview
  2. 02Information We Collect
  3. 03How We Use Your Information
  4. 04Who Receives Your Information
  5. 05Cookies and Local Storage
  6. 06How Long We Keep Data
  7. 07Data Security
  8. 08Your Rights
  9. 09Contact

1 Overview

This Privacy Policy explains how Efe Recovery Services, founded in 2016 by Hüseyin Efe, processes your personal data when you visit our website or use our services. Contact for data protection questions: info@eferecoveryservices.com.

The data controller is AKELMARKETING LTD, trading as Efe Recovery Services, a company registered in the United Kingdom under company number 17378107, with its registered office at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.

2 Information We Collect

To provide our services, we may collect the following information:

  • Contact information: name, email address, phone number or messaging username.
  • Account information: the username and details you share about the account to be worked on.
  • Case information: what happened, correspondence, screenshots of platform notices and, where an appeal requires it, identity documents you choose to send.
  • Technical information: the IP address and browser data that our hosting provider records when a page is requested.
  • Payment information: billing name and the details needed to confirm your payment. Card details are entered directly with Stripe or Shop Pay; we do not see your full card number.
We never ask for passwords or one-time verification codes. Do not share this type of information with anyone.

3 How We Use Your Information

  • To assess your case and carry out the work you request
  • To communicate with you and provide support
  • To meet our legal obligations

4 Who Receives Your Information

We never sell your personal data or use it for advertising. It is passed on only in these cases:

  • The channel you choose: messages you send by WhatsApp (Meta), Telegram or email are carried and stored by those providers under their own terms; their servers may be outside your country.
  • The platform concerned: for your case, we submit to Instagram, Facebook, TikTok, YouTube/Google, X or another platform only what its official form requires.
  • Website services: our hosting provider processes technical request data to deliver the site, and the fonts are loaded from Google Fonts, which receives your IP address.
  • Payment providers: if you pay by card, Stripe or Shopify (Shop Pay) processes the payment under its own terms; a bank transfer passes through the banks involved; a cryptocurrency payment is recorded on a public blockchain.
  • Authorities: only where the law requires it.

5 Cookies and Local Storage

We use no analytics or advertising cookies. One functional cookie (nf_lang) remembers the language you chose for one year. Your browser’s local storage keeps small interface settings, such as a closed notice. None of this is used to track you.

6 How Long We Keep Data

We keep case data only as long as your case and our legal obligations require; after that it is deleted or anonymised. Identity documents are not kept after the case closes. You can ask us to delete your data earlier at any time.

7 Data Security

We take appropriate technical and organisational measures to protect your information against unauthorised access, loss and misuse.

8 Your Rights

You have the right to access, correct or request deletion of your personal data, and to object to its processing. Write to info@eferecoveryservices.com. If you live in the EU or the UK, you can also complain to your data protection authority. For detail under Turkish law (KVKK), see our KVKK Notice.

9 Contact

For questions:
Email: info@eferecoveryservices.com
WhatsApp: +90 551 957 08 52