I learned what an account is worth the hard way

In 2016 my own account was closed with no clear reason, and I found out first-hand how little help the platforms' support channels actually offer. I have been working on the other side of that problem ever since.

01 / StorySince 2016 · in account recovery and content removal

  1. 2016

    My own account is closed, with no explanation

  2. Then

    I learn how the platforms work behind the scenes

  3. Next

    I resolve cases for people around me

  4. Today

    A professional service — appeals, escalations and removals through official channels

It started in 2016

I am Huseyin Efe, a New Media graduate. I stepped into this field in 2016, when my own social media account was closed without explanation. I know exactly how the official support channels feel from the inside — automated replies, no one to reach, and never a straight answer about what actually happened.

As I learned how these platforms work behind the scenes, I started resolving these cases: first for people around me, then as a professional service. That is still the whole business — appeals, escalations and removals, run through official channels.

02 / PrinciplesTerms agreed before we start

How I work

I am transparent. I do not build false expectations, and I carry the risk instead of you.

  1. Transparency

    you are informed at every stage, and if something is not working I tell you rather than stalling.

  2. Clear terms from the start

    what the work involves and what it costs is agreed in plain language before I begin, so there are no surprises later.

  3. Privacy

    your information is never sold or shared with third parties.

  4. No credentials, ever

    we never ask for your password or verification codes.

03 / The forkFree pre-analysis

Why I turn cases down

Every case starts with a free pre-analysis. I look at the situation and give a realistic read. If recovery is not realistic — the deletion window has passed, the violation was severe and correctly applied, or the person is not the account owner — I say so and do not take the case.

That is not modesty; it is what an honest assessment is for. Taking on a hopeless case would mean charging for work that was never going to land.

04 / MissionWhat I am trying to fix

What I am trying to fix

Platforms do not give their users enough support. Automated systems make mistakes at scale, and the people affected are left with a form and no reply. I am trying to be a usable route through that — a voice for the owners of accounts that were closed unfairly.

If you want your situation assessed, reach out for a free pre-analysis. — Huseyin Efe, Founder

05 / BeginSupport 24/7

How can we help?

Let's look at your situation together and find the fastest realistic route. The pre-analysis costs nothing.

We never ask for your password · Terms agreed before we start

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