Meta Business Manager and ad account recovery for clients in Switzerland
A hijacked Business Manager, a disabled ad account, a restricted brand page or an admin who removed you. For Swiss companies, brands and creators running Meta ads, we prepare the case and run it through Meta’s own appeal, review and business-support routes. Free pre-analysis, never your password.
01 / What to do first4
What to do first
- Check every adminList who still has admin access to the Business Manager, pages and ad accounts — remove anyone you do not recognise if you still can.
- Stop the spendingIf the attacker is running ads, contact your card issuer to block charges from Meta.
- Keep the noticesSave every Meta email and in-app notice about restrictions, policy decisions or removed admins.
- Gather business proofBusiness registration, domain verification and invoices help prove the assets are yours.
02 / How we work4
How we work
- No passwords, everWe never ask for your password or verification codes. Identity checks are done by you, on your own device.
- Official routes onlyEvery case runs through the platform’s own appeal, report and verification processes. We claim no insider access.
- Free pre-analysis firstWe tell you honestly whether a case is realistic. If it is not, we say so and decline it.
- Terms before workScope and price are agreed in writing before anything starts. No outcome is guaranteed — the platform decides.
03 / Reporting in Switzerland3
Reporting in Switzerland
- Federal Office for Cybersecurity (BACS/NCSC)Report cyber incidents, phishing and online fraud with the federal reporting form.
- Cantonal policeA criminal complaint is filed with the police of your canton.
- FDPIC — data protectionUnder the revised Federal Act on Data Protection (in force since September 2023), concerns about personal data go to the Federal Data Protection and Information Commissioner.
An official report rarely restores an account by itself — the platform decides. It supports your case with the platform and your bank.
04 / Frequently asked questions4
Frequently asked questions
Can a hijacked Business Manager be recovered?
Often, through Meta’s business support and appeal routes, with proof that the business and its assets are yours. We tell you after a free pre-analysis which route fits your case.
My ad account was disabled — can it be appealed?
Ad account decisions can be reviewed through Meta’s appeal process. We prepare the appeal with the policy context and evidence it needs.
Do you need my password or admin access?
No. We never ask for your password or verification codes.
Should I report the takeover in Switzerland?
Report cyber incidents to the Federal Office for Cybersecurity (BACS/NCSC); a criminal complaint goes to your cantonal police.
05 / More for clients in Switzerland4