Meta Business Manager and ad account recovery for clients in the United Kingdom
A hijacked Business Manager, a disabled ad account, a restricted brand page or an admin who removed you. For UK agencies, retailers and creators running Meta ads, we prepare the case and run it through Meta’s own appeal, review and business-support routes. Free pre-analysis, never your password.
01 / What to do first4
What to do first
- Check every adminList who still has admin access to the Business Manager, pages and ad accounts — remove anyone you do not recognise if you still can.
- Stop the spendingIf the attacker is running ads, contact your card issuer to block charges from Meta.
- Keep the noticesSave every Meta email and in-app notice about restrictions, policy decisions or removed admins.
- Gather business proofBusiness registration, domain verification and invoices help prove the assets are yours.
02 / How we work4
How we work
- No passwords, everWe never ask for your password or verification codes. Identity checks are done by you, on your own device.
- Official routes onlyEvery case runs through the platform’s own appeal, report and verification processes. We claim no insider access.
- Free pre-analysis firstWe tell you honestly whether a case is realistic. If it is not, we say so and decline it.
- Terms before workScope and price are agreed in writing before anything starts. No outcome is guaranteed — the platform decides.
03 / Reporting in the United Kingdom4
Reporting in the United Kingdom
- Report Fraud (England, Wales, Northern Ireland)Replaced Action Fraud in December 2025 — report online or on 0300 123 2040.
- Police Scotland — 101In Scotland, report cybercrime and fraud to Police Scotland on 101.
- ICO — Information Commissioner’s OfficeComplain about how a company handles your personal data under UK GDPR.
- Online Safety ActWhat UK platforms must now do — and how age checks work.
A Report Fraud reference rarely restores an account by itself — the platform decides. It helps with your bank, and platforms can accept it as evidence in hacked-account and impersonation cases.
04 / Frequently asked questions4
Frequently asked questions
Can a hijacked Business Manager be recovered?
Often, through Meta’s business support and appeal routes, with proof that the business and its assets are yours. We tell you after a free pre-analysis which route fits your case.
My ad account was disabled — can it be appealed?
Ad account decisions can be reviewed through Meta’s appeal process. We prepare the appeal with the policy context and evidence it needs.
Do you need my password or admin access?
No. We never ask for your password or verification codes.
Should I report the takeover in the UK?
In England, Wales and Northern Ireland report fraud to Report Fraud (it replaced Action Fraud in December 2025, 0300 123 2040); in Scotland call Police Scotland on 101.
05 / More for clients in the UK4