Facebook “We suspended your account”: what it means and what to do next

·3 min read·
Illustration of the notice: We suspended your account
Illustration we made from the notice wording, not a real screenshot.

Facebook · shown when you log in

We suspended your account

You have a limited number of days to disagree with this decision before your account is permanently disabled.

Disagree with decision

Paraphrased. The wording and the number of days vary by account and region; the figure on your own notice is the one that counts.

Short answer

Tap Disagree with decision on the notice and complete the steps. Your deadline is the number of days printed on your notice; users report different windows, so do not rely on someone else’s figure. When it runs out, or if the review goes against you, Facebook permanently disables the account.

What the notice means

Facebook believes the account or activity on it broke its Community Standards. The profile is hidden and you cannot use Facebook, but the account still exists while the window is open.

What to do now

  1. Screenshot the notice and note the date.
  2. Tap Disagree with decision and follow every step. If Facebook asks you to confirm your identity, do it yourself, on your own device.
  3. Keep access to the email address and phone number on the account.
  4. If you cannot reach the notice any more, use Facebook’s official help page for disabled accounts: facebook.com/help.

Pages, ads and Business Manager

A suspended personal profile can take away your access to Pages and ad accounts you manage. If you run a business, add a second trusted admin to every Page and Business Manager now, so one profile is never a single point of failure.

What not to do

  • Do not open a new profile to appeal or to keep managing your Pages; it can be treated as evading enforcement.
  • Do not give your password or codes to anyone, and ignore messages from “Meta support” accounts.

Frequently asked questions

How many days do I have?

The number shown on your own notice. It differs between accounts and regions, so check it on your screen and write the deadline down.

What happens if I do nothing?

When the window closes, Facebook permanently disables the account and the review option disappears.

Will my Pages be deleted?

Pages are separate from your profile, but you can lose access to them. Another admin can keep them running while your case is open.

Begin

Deadline running? Send it to us.

Send a screenshot of the notice for a free pre-analysis. We’ll tell you honestly whether the case can be won and what to do before the window closes.

We never ask for your password · Terms agreed before we start

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