Facebook account problems: every guide and service in one place

01 / Guides18 guides

Guides

• Facebook account disabled: recovery guide for personal and business accounts3 min readFacebook account disabled or suspended? Appeal deadlines, ID verification, locked Business Manager assets and how to escalate, in one practical guide.
• How to recover a Facebook account without the email or phone number3 min readLost the email and phone on your Facebook account? Use facebook.com/login/identify, “No longer have access to these?”, ID checks and trusted contacts — step by step.
• Facebook asks you to confirm your identity: what to send and how to get through it3 min readFacebook wants your ID? Why it asks, which documents it accepts, how to upload safely, what happens to your ID afterwards — and the fake “verify” pages to avoid.
• Facebook account locked: how to unlock it safely3 min read“Your account has been locked”? Why Facebook locks accounts, how to unlock with the steps at login, what to do when codes don’t arrive, and lock versus suspension.
• Facebook account hacked: how to recover it, even if the email was changed3 min readFacebook hacked, email or password changed? Reverse the change from Facebook’s email, use facebook.com/hacked, confirm your identity and lock the account down.
• Facebook Page hacked: how to recover your business Page and remove the intruders3 min readLost admin access to your Facebook Page? Secure your own profile, use the Page recovery form, remove unknown admins and payment methods, then lock it down.
• Facebook Page restricted or taken down: find the reason and use the right appeal3 min readFacebook Page limited or removed? Find which rule was applied and the right appeal — Page review, monetization, ads or the Oversight Board — and avoid repeats.
• Deactivate or delete Facebook: what happens, Messenger, and how to undo it3 min readDeactivate or delete Facebook? What each does, Messenger, the 30-day window to cancel a deletion, what stays visible — and how both differ from a disabled account.
• Fake Facebook profile pretending to be you: how to report it and get it removed3 min readA Facebook profile pretending to be you? How to report it in the app, the impostor form when you can’t log in, the ID Facebook asks for and who is allowed to report.
• Meta’s 24/7 support hub and AI support assistant: how to get help with Facebook and Instagram3 min readMeta’s support hub and AI support assistant for Facebook and Instagram: where to find them, what they can do for a hacked or locked account, and their limits.
• Does Meta Verified help recover a hacked or locked account? What the support really includes3 min readWhat Meta Verified support offers for hacked or locked Facebook and Instagram accounts: chat, email and phone by plan, its limits, and the free routes to try first.
• Lost access to Meta Business Manager: how to get your business portfolio and Page back3 min readLocked out of your business portfolio, or your Page sits in a Business Manager you can’t reach? Hacks, removed admins, former agencies and Page release requests.
• Facebook ad account disabled: how to request a review and get advertising again3 min readAd account disabled or restricted on Meta? Find what was restricted, request a review in Business Support Home and avoid moves that make it permanent.
• Facebook Marketplace restricted: how to get your access back3 min readMarketplace access at risk, limited or suspended? What triggers it, how to request a review in Profile status, the 180-day limit and when a warning can be removed.
• Scam ads using your face or name: how to get them taken down3 min readFake ads with your photo, name or a deepfake of you? Report the ad and the impostor page, use IP and impersonation forms, and protect your audience.
• Is that email really from Instagram or Meta? How to check in one minute3 min readCopyright warnings, “your account will be deleted”, blue-badge offers: check any email in Instagram’s recent-emails list, know the real senders and report phishing.
• When someone dies: their Facebook, Instagram and Google accounts3 min readA loved one has died. How to memorialize or remove their Facebook and Instagram accounts, close a Google account or request its data — and what platforms won’t do.
• How to contact Instagram and Meta support in 2026 (what actually works)3 min readNo public phone line exists for Instagram support. The channels that actually reach Meta — in-app reports, forms, Meta Verified, business chat — and scams to avoid.

02 / Our services2

Our services

• Facebook Account RecoveryServiceFacebook account disabled or suspended, or Business Manager restricted? We handle the appeal and the ownership-evidence route. Free pre-analysis.
• Hacked Account RecoveryServiceAccount hacked, email or phone changed? We run the official recovery route on Instagram, Facebook, WhatsApp, TikTok, X and Google. Free pre-analysis.

03 / Official help pages10

Official help pages

The platform’s own pages these guides are built on. Every route listed here is free.

• Facebook Help Center — disabled accountsfacebook.com
• Facebook Help Center — hacked accountsfacebook.com
• Facebook Help — recover your account if you can’t access the email or phonefacebook.com
• Facebook Help — recover your account if you can’t log infacebook.com
• Facebook Help — troubleshoot login with two-factor authenticationfacebook.com
• Facebook Help — confirm your identity on Facebookfacebook.com
• Facebook Help — types of IDs Facebook acceptsfacebook.com
• Facebook Help — what happens to my ID after I send itfacebook.com
• Facebook Help — unlock your Facebook accountfacebook.com
• Facebook Help Center — hacked Pagesfacebook.com

04 / Key terms14 terms

Key terms

• Accounts Center
• Meta Account
• Passkey
• Locked account
• Disabled account
• Deactivation vs deletion
• Deletion grace period
• Oversight Board
• Business portfolio (Business Manager)
• Meta Verified
• Impersonation
• Session hijacking
• Appeal
• Statement of reasons (DSA)

05 / For every platform37 guides

For every platform

• Official account recovery links for every platform (2026)3 min readThe genuine recovery, appeal and help-centre pages for Instagram, Facebook, WhatsApp, TikTok, YouTube, Google, X, Snapchat, LinkedIn, Telegram and Microsoft.
• Appeal deadlines by platform: how long you have to challenge a ban (2026)4 min readHow long you have to appeal a suspended or disabled account on Instagram, Facebook, TikTok, YouTube, X, Google, WhatsApp and Snapchat — and what happens after.
• How long does account recovery take? Waiting times and windows by platform (2026)4 min readAccount recovery, reopening and reinstatement wait times for Apple, Google, Microsoft, Meta, WhatsApp, TikTok, YouTube, Twitch and Pinterest in one sourced table.
• Who else is logged in to your account? Where to check — and sign out — devices on 12 platforms4 min readWhere to see the devices logged in to your Google, Apple, Microsoft, Facebook, Instagram, WhatsApp, X, LinkedIn, Telegram, Snapchat, TikTok and Discord accounts.
• How to turn on two-factor authentication on 12 platforms — and the backup that saves you when the phone is gone4 min readWhere to turn on two-factor authentication on Google, Apple, Microsoft, Instagram, Facebook, WhatsApp, TikTok, X, LinkedIn, Snapchat, Telegram and Discord.
• How to report a phishing email, text or fake login page — and what to do if you clicked3 min readGot a fake “your account will be closed” email or text? Where to report phishing to Gmail, Outlook, Google Safe Browsing, Meta, Amazon, the UK NCSC and the US FTC.
• Stop account hackers: a 15-minute security checklist for your social media3 min readA 15-minute checklist for Instagram, Facebook, WhatsApp, TikTok, Telegram and Google: app-based 2FA, backup codes, the email behind it, sessions and phishing.
• Passkeys explained: what they are and how to set them up on Google, Apple, Microsoft and Facebook3 min readWhat a passkey is, why it can’t be phished, and how to set one up on Google, Apple, Microsoft and Facebook — plus the recovery options to keep before you rely on it.
• Online harassment: how to report it, and where to escalate when the platform ignores you4 min readHarassed on Instagram, TikTok or X? Document it, report it, switch on the safety tools, then escalate: eSafety, Report Harmful Content, the EU DSA — or the police.
• Disabled, suspended, restricted or locked: what your account notice really means3 min readWhat disabled, suspended, restricted, locked, banned, deactivated and memorialized mean on Instagram, Facebook, TikTok, X and Google — and the first step for each.
• Account recovery scams: how to spot a fake recovery service5 min readFake “hackers”, Meta “insiders” and guaranteed unlocks: how recovery scams work, the red flags, what a real service looks like and what to do if you paid.
• Lost access to two-factor authentication: how to get back into your account3 min readNew phone, lost authenticator app, no backup codes? How to get past two-factor authentication on Instagram, Facebook and Google — and avoid future lockouts.
• Hacked account or online scam: where to report it, country by country4 min readOfficial places to report a hacked account or online scam in the US, UK, Canada, Australia, Germany, France, Italy, Spain, Brazil, the UAE and more.
• Account suspended in the EU: your appeal rights under the Digital Services Act3 min readIf you live in the EU, the Digital Services Act gives you a statement of reasons, a free internal appeal and an independent dispute body. How to use them.
• Sextortion: what to do if someone threatens to share your intimate images4 min readBeing blackmailed with intimate images? Don’t pay, stop replying, keep the evidence, report it — and use the free Take It Down and StopNCII tools to block uploads.
• Hacked even with two-factor authentication on? How session hijacking and cookie-stealing malware work3 min readHow cookie-stealing malware lets attackers into your accounts without your password or 2FA code, the warning signs, and the clean-up order that locks them out.
• Hacker still reading your email? How to check Gmail and Outlook for forwarding, filters, rules and delegates3 min readA new password doesn’t remove a hacker’s forwarding address, inbox rules or delegates. Where to find and delete them in Gmail and Outlook.com, step by step.
• Third-party apps with access to your account: how to find and remove them on Google, Microsoft, Facebook, Instagram and X3 min readQuiz apps, “follower checkers” and old logins can keep access after a hack. Where to review and revoke connected apps on Google, Microsoft, Meta and X.
• Your email or password showed up in a data breach: what to do in the first hour3 min readA breach notice or a Password Checkup alert? Which passwords to change first, how to spot the follow-up phishing, and when to freeze your credit.
• Do you need a password manager? How to choose one and set it up safely3 min readWhy a password manager is the simplest fix for reused passwords, the free built-in options from Google and Apple, and the settings that keep the vault itself safe.
• AI voice cloning scams: how to spot a fake call from a family member or your boss — and what to do3 min readScammers clone a voice from a short clip and call for urgent money. What the FTC and FBI advise: hang up, call back on a known number and agree a family code word.
• QR code scams (“quishing”): how fake codes steal logins and payments — and what to do if you scanned one3 min readFake QR codes on parking meters, in emails and on letters lead to look-alike login and payment pages. How to check a code before you open it, and what to do after.
• Your hacked account is posting crypto or giveaway scams: what to do in the first hour3 min readFake crypto giveaways or “investment” stories posted from your account? Warn your followers, take the account back, remove the posts and report — in this order.
• Will an unused account be deleted? Inactivity rules for Google, Microsoft, Yahoo and X — and how to keep yours3 min readGoogle and Microsoft can delete accounts unused for 2 years, Yahoo after 18 months; X wants a login every 30 days. What counts as activity and how to keep access.
• Doxxed: how to get your home address, phone number and personal details taken down — and stay safe3 min readYour address or phone number posted to target you? Save evidence, report it under platform privacy rules, get it out of Google and know when to call the police.
• SIM swap: your phone lost service and accounts are being reset — what to do now3 min readPhone suddenly shows no service and accounts start resetting? Signs of a SIM swap, how to get your number back, secure your accounts and stop it happening again.
• Phone lost or stolen: what to do in the first hour to protect your accounts, money and messages5 min readLock it with Find My or Find Hub, suspend the line, then secure your email, bank and WhatsApp from another device. The order that matters, from Apple and Google.
• Is my phone hacked? The signs of spyware and stalkerware, how to check, and what to do safely4 min readBattery drain, data spikes or someone knowing your private messages can mean spyware. How to check iPhone and Android, when it’s the account, and staying safe.
• Romance scams and “pig butchering” crypto scams: the warning signs, and what to do if you have already sent money4 min readAn online partner you’ve never met asks for money or pushes a crypto “investment”? FTC and FBI warning signs, how to check a profile, what to do if you paid.
• Fake job and “task” scams on WhatsApp and Telegram: how they work, the warning signs and what to do if you paid4 min readPaid to like videos, then asked to deposit crypto to unlock your earnings? That’s a task scam. How it works, FTC figures, red flags and what to do if you paid.
• Someone is using my photos: how to find fake profiles with a reverse image search and get them taken down4 min readYour photos on a fake or catfish profile? Find every copy with Google Lens and TinEye, save the evidence and report it on Instagram, Facebook, TikTok and more.
• Changing or losing your phone number: update your accounts first — or a stranger may receive your codes4 min readA new number can lock you out, and your old one goes to someone else. What to update first: email, Apple, Google, WhatsApp, bank and social media.
• Someone asked you to share a verification code: why it is always a scam, and what to do if you already sent it4 min read“I sent you a code by mistake” or a buyer who wants to “verify” you? Sharing a code hands over your WhatsApp, Google Voice or other account. What to do next.
• Appeals Centre Europe and other DSA dispute bodies: how to challenge a ban or removal in the EU5 min readBanned or removed on Facebook, Instagram, TikTok or YouTube? Take it to Appeals Centre Europe: who can apply, what it reviews, 90-day decisions and no user fee.
• Reporting illegal content in the EU: how a DSA notice works, what the platform must do, and where to escalate4 min readThreats, defamation, leaked images or scams online? How to send a DSA illegal-content notice that works, what platforms must do and where to escalate in the EU.
• Platform breaking EU rules? How to complain to your Digital Services Coordinator, country by country4 min readNo reasons, no appeal, no reply? How to report a platform’s DSA breach to your Digital Services Coordinator, the regulator in each EU country — with the list.
• GDPR access request: how to get your data from Instagram, Facebook, TikTok or Google — even when you can’t log in5 min readLocked out, hacked or banned? Use your GDPR right of access to get your data, login history and IP addresses: the self-service tools, a request template, deadlines.

Efe Recovery Services is an independent service and is not affiliated with Meta Platforms.