Short answer
Work out which of three situations you are in. Hacked: secure your own Facebook profile, then use Meta’s Page recovery form — Meta calls it the fastest route even if you have Meta Verified — and once back in, undo any changes and remove unknown people from the business portfolio. Removed by another admin: only admins can change access, so ask a current admin to add you back. The Page sits in a Business Manager you can’t identify: contact former employees and agencies; Meta won’t reveal admins, and if nobody can be found you’ll need extra documentation for a Page release request.
Hacked: secure, recover, clean up
- Secure your personal Facebook profile first — business access runs through it.
- Submit the Page recovery form; Meta acts once it can confirm the Page was compromised.
- Back in, review the Page and the business portfolio and undo every change you don’t recognise.
- Remove unknown people, partners, payment methods and ad accounts.
- Turn on Meta’s Advanced Protection or other security steps for admins.
Removed by another admin
Only admins can add or remove people. If you lost access because a co-admin removed you, ask a current admin to add you back. If you suspect that admin’s own account was hacked, they need to secure it first through the hacked-account help.
The Page is in a Business Manager you can’t reach
- Former employees and agencies — campaign managers, media buyers, social media managers — may still hold admin rights. Ask them to check business.facebook.com for the portfolio that owns your Page.
- For privacy reasons Meta won’t reveal who the admins are.
- If you find the admin, they can remove the Page from their portfolio; you then add it to yours.
- If nobody can be found, Meta needs additional documentation, including ID, before it starts a Page release request.
Keep it from happening again
- At least two trusted admins, each with two-factor authentication.
- Give agencies partner access, not full admin control of your portfolio.
- Give access to people, never through a shared login.
- Write down your business portfolio ID and who holds admin rights.
When it gets complicated
Business cases stack up: a hacked admin, an ad account restricted for the attacker’s ads, a Page owned by an agency that closed years ago. Our Facebook account recovery service untangles them in order through Meta’s official channels; see also Facebook Page hacked and ad account disabled.
Frequently asked questions
Is Business Manager the same as a business portfolio?
Yes — Meta now calls Business Manager accounts business portfolios. Help pages may use either name.
Can Meta tell me who owns the portfolio my Page is in?
No. Meta says it can’t reveal the admins of a Business Manager for privacy reasons.
Does Meta Verified support replace the recovery form?
No. Meta still recommends submitting the Page recovery form, describing it as the fastest way to recover a Page.
Our agency closed and nobody has admin rights. What now?
Gather proof that the business and Page are yours; Meta needs additional documentation before it starts a Page release request.
Sources: Facebook Help — recover a hacked Facebook Page you manage, Meta Business Help — how do I secure a hacked account?, Meta for Government & Nonprofits — regaining access to your Page, Meta Business Help — troubleshoot a disabled or restricted account